Refunds and Returns

If you are not 100% satisfied with your purchase, you may be able to return it within 7 days of receipt and in saleable condition for a refund or like-for-like exchange from Optimum Cadence (T/A Cadence Nutrition).

If you are dissatisfied with an item purchased on Cadence Nutrition, you can return it provided the following:

• You have a valid tax invoice from Cadence Nutrition or Bikalot
• Your purchase was within the last 30 days.
• For returns, the product should be in it’s original undamaged packaging and condition.
• Apparel can not be returned for hygiene reasons.
• Returned items must be sent back to Cadence Nutrition at the purchasers cost. Items should be well packaged and protected from damage in transit.
  
• If you receive an item which is damaged or not what you ordered, please contact us immediately on info@cadencenutrition.com and we will assist further. We will arrange for collection of the item at our cost.
• If a product was not used for it’s intended purpose, the warranty will be void.
• Returns may be subject to a handling fee to be determined on a case by case basis